A ‘North Star’ Provides Calm in a Storm — Tammy Jersey
What I love about this Forbes article is the ‘how to’ advice for being a calming leader during a crisis. COVID-19 has taught us about the importance of having a plan for everyone to follow during a crisis. Demonstrating decisiveness and clarity of thought provides assurance to anxious employees. It’s crucial that their leader has a North Star to help everyone navigate. A business continuity plan, including transparent messaging, team leadership, and technology adjustments, will ensure that employees can remain calm and productive in the face of a crisis.
The way I work with leaders is to support them in improving their gravitas and executive presence, helping them lead with heart, empathy, and enhanced emotional intelligence. Plus clear communication strategies. These are some of the elements of my leadership consulting approach, all of which are critical for leading effectively in a crisis.